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Terms Of Sale

Shipping Policy

We want your Mon Trésor treasures to reach you as gently and swiftly as they were crafted. Here is everything you need to know about how we ship.

Shipping Rates & Delivery Times

Region Method Cost Delivery
Continental USA Standard Free over $80 5-7 business days
Continental USA Express $15.00 2-3 business days
Canada Standard $12.00 7-10 business days
Europe Standard $18.00 8-12 business days
Asia Pacific Standard $22.00 10-14 business days

Order Processing

Orders placed before 12:00 PM EST on business days are typically processed and shipped within 1-2 business days. During peak seasons and promotional periods, processing may take an additional 1-2 business days. You will receive a shipping confirmation email with tracking information once your order is on its way.

International Shipping

International orders may be subject to customs duties, import taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout.

Gift Orders: Select "Make this a gift" at checkout to include a personalized gift message and elegant gift packaging at no additional charge.

Last updated: March 1, 2026

Returns & Refunds

Your satisfaction is our promise. If a Mon Trésor piece does not bring you joy, we will make it right.

Return Eligibility

  • Items must be returned within 30 days of delivery.
  • Items must be unworn, unwashed, and in original condition with all tags attached.
  • Gift items may be returned for store credit or exchanged.
  • Final sale items (marked as such) cannot be returned or exchanged.

How to Return

To initiate a return, please contact our customer care team at care@montresor.com with your order number. We will provide a prepaid return label for domestic orders. For international returns, return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.

Refund Processing

Once your return is received and inspected, we will send you an email notification. Approved refunds will be processed to the original payment method within 5-7 business days. Depending on your payment provider, it may take an additional 2-5 business days for the refund to appear in your account.

Exchanges: If you wish to exchange for a different size or color, we recommend placing a new order for the desired item and returning the original for a refund. This ensures the fastest delivery of your new piece.

Last updated: January 15, 2026

Privacy Policy

At Mon Trésor, we deeply value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Personal Information: Name, email address, shipping and billing addresses, and phone number when you place an order or create an account.
  • Payment Information: Credit card details are processed securely through our PCI-compliant payment providers. We do not store full card numbers on our servers.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.

How We Use Your Information

We use your information to process orders, communicate with you about your purchases, provide customer support, improve our website experience, and send marketing communications (only with your consent). We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits to protect your information from unauthorized access, disclosure, or alteration.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at privacy@montresor.com.

Last updated: February 20, 2026

Terms of Service

OVERVIEW

Throughout the site, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information to complete transactions.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

Any use by you of optional tools offered through the site is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible or liable for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content connected with third-party websites.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and use any comments you forward to us.

You agree that your comments will not violate any right of any third-party, and will not contain unlawful, abusive or obscene material.

You are solely responsible for any comments you make and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to cancel orders if any information is inaccurate.

We undertake no obligation to update, amend or clarify information in the Service except as required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon intellectual property rights, to submit false information, transmit viruses, collect personal information, spam, or interfere with security features.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

In no case shall our directors, employees, affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless our company, directors, employees, agents from any third-party claim due to your breach of these Terms of Service.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall be severed from these Terms of Service.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement.

We may terminate this agreement at any time without notice if you fail to comply with any term of these Terms of Service.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of China.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Wholesale Policy

We are delighted to partner with select retailers who share our passion for quality and care. Below are the terms and requirements for wholesale partnerships.

Application Process

To apply for a wholesale account, please complete the wholesale application form and provide your business license, resale certificate, and two trade references. Our team will review your application within 5-7 business days.

Minimum Order Requirements

  • Initial order minimum: $1,500 USD
  • Reorder minimum: $800 USD
  • Minimum per style: 6 units (may mix sizes)

Pricing & Payment

Wholesale pricing is available upon approval. We accept payment via bank transfer or credit card. Net 30 terms may be available for established partners with satisfactory credit references.

Shipping & Lead Times

Wholesale orders are typically shipped within 5-7 business days from order confirmation. Lead times may vary during peak seasons. Shipping costs are calculated based on destination and order weight.

Return Policy

Defective or incorrect items must be reported within 14 days of receipt. We do not accept returns for customer remorse. Exchanges for sizing issues are considered on a case-by-case basis.

Interested in partnering? Contact our wholesale team at wholesale@montresor.com for more information.

Last updated: March 10, 2026